Frequently Asked Questions

🖼️ Print & Product Information

  • We offer premium fine art prints using museum-quality paper and archival inks, carefully curated from Mansour Alobaidi’s original photography collection.

  • Currently, we offer unframed prints to allow you full control over your display style. Custom framing options may be available soon.

  • Yes. Select pieces are available as high-resolution digital downloads for personal use. These will be clearly labeled in the product description.

🚚 Orders & Shipping

  • All physical prints are fulfilled and shipped from the UK, with worldwide shipping available.

  • Most orders are processed within 2–5 business days. Delivery times vary by location, but you’ll receive an estimated delivery window at checkout.

  • Yes! You’ll receive an email with tracking information once your order has been dispatched.

🔄 Returns & Exchanges

  • Due to the made-to-order nature of our products, we only accept returns for items that arrive damaged or defective. Please contact us within 7 days of delivery.

  • Please email us at hello@nomadiart.co.uk with your order number and photos of the item and packaging. We'll sort it out as quickly as possible.

💳 Payments & Security

  • We accept major credit/debit cards, Apple Pay, Google Pay, and bank transfers via our secure checkout. All transactions are encrypted.

  • Absolutely. Our site uses industry-standard SSL encryption and is hosted on a trusted eCommerce platform to ensure your data is secure.

📬 Contact & Support

  • Feel free to reach out through our Contact Page or email us directly at hello@nomadiart.co.uk — we’re happy to help.

  • Yes, we love collaborating. If you're an interior designer or business, please get in touch for bespoke orders or licensing options.